At Accessories by Lipa, we want your shopping experience to be as smooth and enjoyable as possible. Here’s everything you need to know about shipping, delivery, cancellations and returns.

Shipping

Where We Ship

We currently ship within Ireland only.

We do not currently offer international shipping.

Processing Times

Processing times vary depending on the type of item ordered:

• Regular items: 1–3 business days
• Made-to-order and personalised items: 2–6 business days

Made-to-order and personalised items, including curated Blind Date with a Book bundles, are created individually based on the information and preferences provided by the customer.

Some products, including print-on-demand items, may require additional production time before they are ready to ship.

Once your order has been dispatched, you’ll receive a shipping confirmation email.

Delivery Times

Estimated delivery time after dispatch:

• Ireland: 1–4 business days

Delivery times are estimates and may vary due to postal delays or circumstances outside our control.

Tracking & Shipping Options

Tracking availability depends on the shipping option selected and the type of item ordered.

Where tracking is available, tracking details will be provided by email once your order has been dispatched.

Digital Gift Cards

Digital gift cards do not require shipping. They are delivered electronically by email after purchase.

Please ensure that all recipient details, including the email address, are entered correctly at checkout.

Shipping Issues

If your order is delayed, missing or arrives damaged, please contact us as soon as possible.

We’ll do our best to assist you and, where appropriate, help resolve the issue with the delivery provider.

Returns & Refunds

Personalised & Made-to-Order Items
Our Blind Date with a Book bundles and other personalised products are made to order.

For these products, we use the reading preferences, favourite colours and other personalisation details provided by the customer to individually curate and create the finished product.

Because these items are created specifically for the individual customer, they are not eligible for change-of-mind returns or cancellations under the statutory 14-day cancellation right applicable to standard online purchases.

This does not affect your statutory consumer rights if an item is faulty, damaged, incorrect, not as described, or otherwise does not conform to the contract.

Other Eligible Items

For products that are not personalised or made to order, eligible items may be returned within 30 days of receiving your order, provided they are unused, in their original condition, and meet our return requirements.

Return shipping costs are the customer’s responsibility unless the item is faulty, damaged, or there was an error with your order.

Faulty, Damaged or Incorrect Items

If your order arrives damaged, is faulty, is incorrect, or does not match what was agreed or described, please contact us as soon as possible with details of the issue and, where appropriate, photographs.

Your statutory consumer rights apply in these circumstances, and we will provide an appropriate remedy in accordance with Irish consumer law.

How to Request a Return

If you believe your item is eligible for a return, please contact us before sending anything back. We’ll provide you with the relevant return instructions.

Please do not send an item back without contacting us first.

Contact Us

If you have any questions about shipping, cancellations, returns or refunds, please contact me at: 📧 accessoriesbylipa@gmail.com

I'm always happy to help.